Some users are unable to log in

Incident Report for Shortcut

Resolved

This incident has been resolved.

Posted Aug 17, 2020 - 14:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2020 - 13:11 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 17, 2020 - 12:32 EDT

Investigating

We are currently investigating this issue.

Posted Aug 17, 2020 - 11:22 EDT

This incident affected: Web App.